Category Archives: presales

Official Announcements

There are many complaints in Duranland and one of the most commonly heard one has to do with the band’s official website.  It seems that dd.com is almost always the last place where Duran Duran news gets posted.  This news could be something as simple as the band’s collaboration with Dior or something as big as information about album releases and tour dates.  Goodness, before the UK tour was announced on dd.com, I saw many of the dates listed on a fan run message board.  I have yet to see an official announcement about when the actual physical release of All You Need is Now is, but have read articles that state it is coming out on March 21/22.  Many online stores have the album for pre-order, which includes a track listing of 14 songs.  Is the final track listing?  I have no idea because there hasn’t been an official announcement that I have seen.  While lack of official announcements about albums are annoying, they are not nearly as frustrating as the lack of information regarding tours.

I suspect that many fans in the US will increase their demand about US tour dates now that the Fan Jam is over.  The writing is on the wall.  If the band is playing in the States between now and the UK tour, tour dates better be released soon.  I have seen as little as 6 weeks in between the official press release and a show and as much as 3 months for the same.  Duran should be announcing then anytime between now and the middle of March, unless they plan to come to the US later.  As I type this, I can hear Duranies mumbling under their breath about the lack of advance notice.  I would probably join in on that mumbling.  Why must they wait until the last minute to announce a show(s)/tour?  It seems like they officially announce only when they have to and by have to, I mean that the sale to the general public is happening within a few days.  Look at the UK tour.  They announced early on a Tuesday and the fan presale happened early the NEXT DAY as regular sales happened on the following Friday.  Is that any way to show consideration to fans?  I don’t think so. 

Part of my problem with the lack of advance notice is that I don’t understand it.  Why wait to announce?  What purpose does it serve?  Does the person/people making this decision think it will help ticket sales?  Does it help to increase the fandom?  Does it make new fans?  Does it help to keep fans?  Somehow, I doubt it.  I think it works to frustrate us as fans.  Worst yet, I think it makes the Duran Duran team look ill prepared.  How is that good for anyone?  Maybe I’m missing a key here.  Yes, I realize that they don’t want to announce anything before it is ready but you can’t tell me that they only know a day or two before a tour is announced?!  It doesn’t make sense to me and it doesn’t make sense to most of the other fans I know and come into contact with. 

So, if I could offer advice to Duran’s people, have dd.com be the definitive source for news.  Fans should not find out new and cool things that the band is doing from message boards or social networking sites.  News should come from the official website.  Also, news regarding tours should be given out as soon as everything is locked in.  The outside world would perceive Duran Duran and their team as organized and prompt.  Duranies will be happy to have the time to truly evaluate the dates and see what, if anything, works for them.  I suspect that the longer people have with tour dates, the more likely they are to work something out and be able to do more, which would help everyone.

-A

US vs. UK

Typically, when the topic of the United States versus the United Kingdom comes up in the Duran Duran fandom, it is usually about which gets more, deserves more, etc.  The conversation usually involves a discussion about geography, distances, sales, fanbase size, band history and more.  I’m not going to dive into that debate as it seems obvious to me that both sides have their legitimate points.  Yes, the US is a lot bigger so more there should be more dates here.  It is true, though, that the UK is their home and will always be so (ignoring John Taylor’s decision to live in the US part/most of the time).  No, what I am more interested in is how the fanbases in both places are the same and different.  I never really paid attention before but now that I’m going (most likely–cross your fingers that I get final approval from work), I find this subject fascinating.

I have to admit that I’m already seeing some differences, at least in terms of show preferences.  Now, I admit that I haven’t done any thorough survey to find exact numbers to compare so this is just my observation of the fans who have spoken up.  First, I noticed a bit of an outcry from the locals over the idea that many of these shows in the UK are seated.  Personally, I was shocked by this!  Why would anyone want General Admission shows?!  I’m sure that people can argue that it is more equalizing as every fan has a chance of being up close if they arrive early enough and are able to hold their position for a long time.  I also heard some fans claim that they can dance more during a GA show.  My response to this is simply confusion.  Then, I started thinking that GA shows there must be very different from GA shows here.  Perhaps, some reader will enlighten me.  For me, I hate GA.  Those shows mean that I have to arrive early or earlier than I wanted in order to get a good spot.  (Remember that I’m spoiled when it comes to Duran shows!).  Once I have my spot of choice, I am forced to stay there in order to keep it.  This means that I have no bathroom breaks and no drink breaks unless I’m willing to let my spot go.  In America, if you leave your spot, people will automatically move up and fill it.  Heck, that doesn’t just happen at concerts but happens at political rallies, too!  Now, even if I am able to stand for hours to hold my spot, it doesn’t mean that I’m safe.  People will still try to push (literally) ahead of you to get a better view.  Is this what GA is like in England?  Do people want to get up front so badly that they are willing to stand for hours or push their way to the front? 

Maybe people there aren’t as concerned about where they are for a concert.  After all, it doesn’t seem like a lot of VIP packages sold.  Of course, the cost of those packages could make a difference.  I don’t see a lot of people buying regular presale tickets either, though.  I know that we got decent seats for Nottingham through regular presale.  Yet, it seems like most people were happy to just try Ticketmaster or Gigs and Tours for their seats.  Is it a cost thing or does seat position not matter?  This, of course, leads me to bigger issues involving fandom.

Will people be interested in getting together before and/or after shows?  Do a lot of fans already know each?  Are there established groups of friends like there are here?  Will there be stories about fans trying to find the band afterwards?  Is that even possible there?  I have no idea.  So much seems to go on in hotels for US tours, is the same there?  Is this a silly question to ask?   Personally, I would like to meet people while I’m there.  I would like to see how the fans are similar to US fans but also to see how they are different.  Maybe they would like to learn the same from me and my friends.  No matter how it goes, I am willing to bet that it will be a tour filled with much learning and much fun!!!

-A 

Presale Week and Evaluation!

I survived presale week!  For me, it was an absolutely crazy one!  It is hard to imagine that just five day ago, no one knew where or when Duran Duran was going to tour outside of a couple random shows.  This week, we added 11 dates in the UK and a date in Germany to the previously known superbowl thing in Dallas, the Coachella festival in California and the iTunes festival in London.  In typical Duran fashion, these UK dates were put up early Tuesday morning with fan community presales beginning the next morning.  Gotta love the pressure of being forced to decide what shows to do in mere HOURS after an announcement.  There was LITTLE time to evaluate choices, discuss with friends, talk to work, anything…Now, this has been how it has been done in Duranland for so long that no one was really surprised and there were little complaints from my observations.  How sad is that?!  We are so used to being treated so poorly that we don’t even pay attention to the lack of consideration.  Clearly, in this case like so many before, the band’s management decided to announce the tour ONLY when they had to.  They put out the information only DAYS before the shows went on sale to the public.  Someone really should explain to me why they can’t give the information further in advance.  They obviously had this information before Tuesday morning.  Why wait?  I swear, sometimes, I feel like we are all being watched and they SO enjoy watching us all run around like crazy people trying to come up with a plan quickly!

As Rhonda mentioned earlier in the week, we decided to do Birmingham, Nottingham, Liverpool and London with friends joining us for three out of the four after much discussion, evaluation, quick budgeting figuring and more.  In all seriousness, I think we all aged about 3 years in just Tuesday alone!  Much of that discussion always includes buying the tickets.  Who is going to buy?  What kind of tickets should we try for?  Should we go with DDM or whatever the hell it is calling itself today?  Should we wait for the regular sale?  I’ll be honest here in saying that I have done the DDM presales more often than not and have almost always been pleased by the seats I have received.  Typically, they have been better than the seats I got through regular sales on places like Ticketmaster.  I also have to confess that the presales have usually gone smoothly for me, with being able to purchase the tickets of my choice within minutes.  I figured that this tour would be no different.  Of course, this time we knew that some other company was taking care of the tickets, which meant changes.

This presale definitely was different than previous ones.  In some ways, it was absolutely better and in other ways, not so much.  As Rhonda mentioned yesterday, part of the changes involved the VIP packages so I won’t get into those.  Yet, despite the changes in packages, it was still having to click on the package of your choice for the city of your choice.  Now, this time, most of the shows went on sale at the exact same time.  I have to wonder if that is a good idea!  Is it really smart to have all of these Duranies trying to get tickets at the same time?!  Will the system be able to handle that?  Maybe it could for 9 or 11 shows this time around but will it be able to handle 25 shows in the US?  I shudder to think about what those presales might be like.  My assessment is that this is a mistake.  For one thing, it is very difficult for people who are buying for more than one show.  Usually, I’m the one to buy the concert tickets as Rhonda picks up the hotel rooms.  That wasn’t possible this time as both of us had to buy tickets at the same time in order to get the seats of our choice.  Ugh.  Then, there was the little glitch in their system….

My little group of four felt pretty confident going into Wednesday morning’s presale.  After all, we had a solid plan with different people buying for different shows and we are experienced Duranies.  We have all done this before.  Maybe we were too confident.  Maybe we couldn’t process the possibility that it wouldn’t go our way after having to make these decisions so damn quickly.  Perhaps, the fact that we had to buy tickets at 2 in the MORNING didn’t help.  It could have been a combination of all of the above or it could have been that their system sucks.  So, I’m supposed to be buying for Birmingham.  No problem.  My friend is buying for Nottingham at the same time.  Her order goes through right away.  Yes.  We are in business.  I’m not, though.  It wouldn’t accept my card.  I tried a different card.  No luck there.  I tried my friend’s card that just worked for the Nottingham order.  No luck.  Then, Rhonda tried and had the same problem.  Much cursing continued.  We tried for a half hour and somehow, we were able to purchase the tickets of our choice.  Of course, we weren’t out of the woods yet.  We had to buy for Liverpool and London.  Oh boy…

Liverpool went fairly smoothly.  London, on the other hand, did not.  We got seats but they were just okay.  Now, I will openly admit that we are spoiled Duranies when it comes to how far back is acceptable for Duran shows.  It does not matter how far back I am for other bands but it absolutely does matter for Duran.  Obviously, part of the reason I usually go with the fan community presale is that I usually get seats in the 6th to 11th row.  Anything less than that is painful.  (See what I mean?  Absolutely spoiled we are!)  So, Rhonda and I, in our infinite wisdom, decide to try for London seats through the regular sale in order to see if we could do better.  This meant, of course, that we were up AGAIN in the middle of the night to buy tickets.  Guess what?  We didn’t have any luck there either.  Great.  Joy.  What do we do?  Go for a different package on DDM.  Guess how that went?  Like it did the first time.  The stupid system wouldn’t take our order at first.  Then, it said that they were sold out and back to not taking our order.  Eventually, we got it to go through.  Ugh.  (By the way, if you are interested in buying our extra tickets for London, they are in Block 101, row T, seats 24 and 25.  Feel free to email us:  dailyduranie@gmail.com.)

Now, I’m utterly exhausted and part of me feels like I have already done the tour!  Would I use the fan community for the next show(s) I go to?  Unfortunately, the answer is going to be yes.  I hate the lack of time between the announcement and the presale.  I thought selling all of the shows at the same time was completely unfair to those of us wanting to buy more than one show.  I wouldn’t doubt that the system was overloaded, which caused the problems we had in buying our tickets.  I would suspect the US presales to be WAY worse.  That said, I did appreciate the fact that we now know exactly where we are sitting, which did not happen with the old system.  I also am completely thrilled with where I will be for these shows!!!  They weren’t cheap but I already know that this is a tour of a lifetime for me.  I have never traveled outside of the US for shows before.  I have never been able to.  I love the people I’m going with and cannot wait to meet people across the pond!  I believe that these new songs are going to be amazing live!  I look forward to seeing how fans there are the same/different than the fans here and so much more now that I survived presale hell 2011!

-A