Tag Archives: Presales

That’s why they’ve done it again. Presales again!

I realized at about 7:45 tonight that I hadn’t blogged for tomorrow, which is funny because tomorrow around 10am, this whole “tour planning” thing starts all over. Presales again.

I have a little story for you, my friends. It’s about the time I went to a show and before leaving the hotel on Sunday morning, I was already plotting for another tour.

Picture the end of a Duran show, the final chord from Rio hanging in the air, confetti still swirling it’s way to the floor of the stage. There’s that moment when you know in your head it’s over, but you take one last longing look at the stage and smile, because damn it – the band is good.

That was me on Saturday night. I had ZERO complaints about the show, other than it being over.  I turned, told Amanda that the vodka and empty barstools weren’t waiting, and made a run for the door (true story).  Typically, I hate that bittersweet feeling I get when my final show is over, because of course it’s a let down, and the night seems to drag on after that. I wasn’t about to let that happen this time, because as far as I knew, it was my last show for this year. I wanted to savor time with friends and, well – not think about tomorrow.

I hightailed it to the Waters Cafe bar in the hotel, and found our other friend who kindly saved us seats. It wasn’t long before most other fans I knew trickled in, and before I had even finished my first drink, a friend of ours (Amanda’s and mine) wandered over with an interesting bit of news.  Someone she knew had commented on one of her posts about a show. She even named a venue. In July?? WHAT?

All of us sat staring at one another. Was it possible? The band was coming back to California? Again?? SERIOUSLY? It was the kind of thing you had to just tuck away in the back of your mind for later and hope for the best.  As the night wore on, we heard this rumor swirling around some more, and the next morning I woke up to what seemed like a very alert Amanda.

“HOLY SHIT!” (Amanda has a mouth like a truck driver when not in front of her class, apparently.)

I sat up straight. I’m not gonna lie, it had been a long night, we had drank (and closed up) every bar in the hotel. I wasn’t ready for the morning ahead.  I didn’t know whether to start packing, or duck and cover.

“What?!?” I could feel my heart pounding. In my head.

“Those motherfuckers just announced more dates, Rhonda. What we heard last night was true!”  Amanda started reciting the information straight from the email. I could barely follow along and desperately needed caffeine. And Advil (Ibuprofen for those of you not from America. It is my friend.)

As always, I immediately began cursing and planning, almost simultaneously. Then, as is typical, the negative thoughts began swirling around. I had no money for a presale, much less a presale that was going to start in….48 HOURS??  Presales again?

This band. Let me count the ways in which they make me want to run screaming at times, and let’s not confuse this with the fan girling we discussed yesterday. Very, VERY different, indeed.

First off, why back in the US? Money. Of course it is money. And demand. And promoters and bookers. It is the business, and it is what drives the band. Yes, I’m aware they’ve played here a lot this year. I’m also aware that the rest of the world has had very little. I don’t work for Duran Duran, and I don’t know what to tell the rest of you. Don’t confuse my excitement with a lack of empathy for everyone else, though. It does seem thoroughly unfair, but this business is not fair.

Second, why summer? Why San Francisco and Oakland and Canada??  Who knooooooooooowwwwssss.  Surely not I.  But the presales again?

SERIOUSLY, PEOPLE. GET IT TOGETHER.

DDHQ – I’m looking at you.  If there was one thing you all could do to improve the relationship with all of us – the fans – it would be to figure the touring thing out. I just don’t believe that it is necessary to push fans to the brink every single time a tour announcement is made. I just don’t. The worst part of it is, no matter how I feel about it, we’ll still buy the tickets. And that’s why you keep doing it. 48 hours is not a lot of time to figure out how, when and where.  Joyful and thankful as I really am to have more shows to attend, I’m also keenly aware of the stress this kind of thing adds to everyday life.

Our ride home on Sunday was spent figuring it all out. I also spent a little time digesting Saturday night, both before and after the show. A lot goes down in a weekend when you’re at Duran shows, you know?  Crazy stuff. (there’s that word again!)  I also needed to reconnect with Amanda. The weekend had gone by very fast, and to be painfully honest, the past year has been rather tough on our friendship. We needed more time, and now it looks like we’ll get some in July. We need it.

So now I’m home, and like many, I become a silent observer to the rest of the shows.  Well, not quite that silent, but I think you get the point.  We’ll do the presales again tomorrow (today as you read this) and then wait for July to arrive. In the meantime, real life takes over.

-R

 

Presales and the die hard fan: Is the process really meant to be fair?

A couple weeks ago, Amanda blogged about the new presale system that Depeche Mode is using for their upcoming tour. In full disclosure, I am not a huge Depeche Mode fan in 2017. I owned all of their albums up until the late 90s or so, but I got bored. I’m not here to get into a debate over their music, so we’ll just say that I always take notice when they come out with something new, but I’m not quite as driven as many others.  So, when their new tour was announced, along with a vague explanation of this new presale system where your place in line is at least partially determined by how hard you work to promote Depeche Mode and their tour, I knew there was no way I was getting involved.  I just don’t love them that much. I’m not sure I love any band that much, outside of Duran Duran.

Oddly, considering the tone of this post, I have always been a big supporter of fan marketing. That means that an artist shares the responsibility of marketing with  his/her/their fan base, and then rewards them for their efforts. Depeche Mode isn’t necessarily wrong to use a similar method for this tour. I think the idea of rewarding fans who go the extra mile is a great idea…and that has nothing to do with the fact that I’ve written a blog for the past six years. It just makes good sense. But how to make it all work? The devil is in the details. Or, in other words, something that sounds good on paper doesn’t always work out in real life. Or online.

For the past two weeks or so, I’ve seen a lot of my friends post or tweet something about registering for Depeche Mode tickets using their link so that they can move up farther in line.  I saw the same posts from the same people tens, if not hundreds of times. I don’t know if just posting helped them, or if they really needed people registering off of their link for it to count. I also saw, with some regularity, posts from other friends who were complaining about how far they’d dropped in line. Very few of them seemed to move up, and staying in the lower digits at least seemed pretty difficult to me from the outside looking in. I don’t know how much effort it took to remain in those spaces (and if anyone has insight on that, feel free to drop me a line or share your tale in the comments!), but I do know that if I’d been involved, I would have obsessed over my number in line, which is never good (for me, anyway).

The frenzy of posts seemed to grow until this weekend, where it seemed CRAZY, until last night when the same friends got their emails telling them their presale times for this morning. I woke up this morning to many negative-leaning posts about the presale process.

It was about this time when I started being thankful for paying my $35.00 a year membership to DDM, and only having to work within the DD presale process. Yes, Ticketmaster has not always been kind to me, but to be fair—the main reason I have had any kind of trouble has been because I didn’t want to pay for top tier Duran Duran tickets,  so I have gone with a lesser VIP package, and then been appalled where those packages have ended up being, seat-wise. I don’t know what that’s about with me, but I’ve just learned that if I’m going to go, I have to suck it up and pay the big prices to be up front, or just be satisfied I’m in the building. There’s no in between for me, I really am that high maintenance, and that is MY problem. But back to Depeche Mode…

As I observed friends getting more and more impatient over the Depeche Mode presale, I realized that there just isn’t any one way to make this process fair for everyone. There’s always going to be someone who feels screwed, no matter what is done.

Let’s face it, a successful tour means sold-out shows, and if there are sold-out shows, it means that sure enough, somebody, somewhere, will end up without the tickets they want. Demand exceeded supply. Hence the sad posts from fans without tickets, angry posts from those who ended up with back row, and frustrated posts from those who think $300 for one mediocre seat in the rear of the venue is a little out of hand. And trust me, it is, I agree…but we pay it because we desperately want to be there. The venue, management and a host of other people who make their living from concerts all know this. It is the name of the game. Business. 

I saw a lot of disappointed posts this morning, and a lot of people saying they bought some tickets but weren’t at all happy about what it took to get them. I thought a lot about the things I’m willing to do to go to a DD show these days. For me personally, I’m not sure where the line is drawn. Some days, like today, I’m thinking that I do enough as it is. I just want to buy the damn ticket. I would be really upset if they went to a similar system as Depeche Mode, and I’m not sure I’d bother.  On other days, I might say that if I had to participate with all of that posting and tweeting in order to do a presale and get a decent spot – I suppose I might. I’m not sure. Right now, I’m feeling tired. I don’t feel young, and I’m just not sure it’s all worth it, but that could easily change overnight. I don’t want to begin jumping through more hoops in order to see Duran Duran, but when push comes to shove would I really be willing to stop seeing them live, or would I be willing to forgo a good spot in line for presales?  Would you?

I hope I don’t have to find out any time soon.

-R