Why I haven’t renewed

I’d been a member of DDM since it’s inception – give or take a month or two.  My renewal date was in October, and I’d faithfully renewed each year, until this one.  In the past I’d often wondered if I really needed to renew, but in my head it just felt like another cost of being a fan – and at $35.00 a year, I didn’t think it was that much money, and it really isn’t.  I know that over the years a lot of the original members stopped renewing, but in the past I guess I just wasn’t ready.  It didn’t seem like such a big deal to keep my membership going, so why did I decide to quit this year?  This year…as in the middle of a big world tour…this year?

For me, it had everything to do with circumstance and nothing to do with the band.  I don’t even know how much, if anything, they really see out of DDM (money wise), so I don’t feel as though I’m slighting them by not being a member.  That part I worked out of my head a long, long time ago.  I can still be a fan, and a pretty good one I might add, without that membership.  I also noticed that I was going over to DDM fewer and fewer times each month, and I had completely stopped going to the forum, or message boards.  The only real reason to keep my membership, and the only reason I still wonder if I shouldn’t sign back up is because of presales and possibly buying VIP tickets in the future, but at the end of the day I’m just not sure that’s reason enough to be a member.

From day one people have complained about DDM.  Not only the cost, although that’s certainly a good deal of the problem, but also that there’s just not enough offered to make the cost worth the trouble.  I would have to agree.  Ultimately, the “exclusive” things offered by DDM – the Katy Kafe’s for example – just aren’t enough.  Yes, the site has some decent features, but nothing that couldn’t or shouldn’t be offered by the band’s own website.  It just doesn’t make good sense, and DDM certainly doesn’t offer anything beyond the mundane.  Yes, you can get presale tickets, often within HOURS notice of tour dates being announced.  Yes, there is the off chance that the band will agree to do meet and greets for a “lucky” few. (no offense to the band on that one – its just become rather obvious that the same “lucky” few tend to win over and over and over again.  How many times can you really meet and greet the band on tour before the band themselves start wondering if they’re having a deep sense of deja vu each night???)  Absolutely, they do offer VIP tickets, and sometimes, those tickets are actually worthy of being called VIP simply due to where they are located – meaning that while the seats themselves might be good, there isn’t much offered along WITH the VIP ticket that would indicate it’s premium.  Yes, there are t-shirts that come in the package, along with a laminate, a poster, maybe a tote bag… all sent to you either before or after the show.  At the show itself though, aside from your seat, there’s not much to being a VIP.  I guess if I were doing the planning, I might make being a VIP a little more desirable.  A little more special and exclusive.  Private entrances and exits, a special bar area…a reasonable attempt to allow the first 5 rows access to the stage railing without a big security guy telling you no, even though you paid the same amount as the folks in the front row.  For around $300 a ticket, it seems as though it might be worth the extra effort.  I think that generally speaking something has been lost in the translation between idea on paper to execution.

As I said before, in my case it came down to circumstance.  October came and went, I was busy, and money was at a premium in our house.  I felt as though I needed to curtail my own spending to some degree, and DDM is very much just an “extra”, so out it went.   I very much wish that DDM was something so special that it would have felt a little more difficult to make the choice, but it was not.  I know many that will gladly say that when the next set of shows are announced (whether its for this tour or another), and I’m crying that I don’t have presale access, they’ll be the first to say they told me so – and that’s fair.  Perhaps by then I will have signed back up.

The real point I’m trying to make here, in case it was somehow lost, is that its a shame the decision wasn’t made more difficult for me in the end.  DDM is one of those things that doesn’t really have much of a soul.  You pay money, you have a shot at presale tickets, and they throw some silly extra things your way to try and make you feel good about paying them for the opportunity….but not too good.  If you’ve got the extra cash, it probably doesn’t matter and you don’t think much about it when you renew each year.  I played that way for a few years myself.  This year though, I just decided it wasn’t worth it.

-R

By Daily Duranie

Once upon a time, there were two Duran Duran fans. One named Amanda, the other named Rhonda. Over many vodka tonics, they would laugh about the idea of one day writing a book about their fan experiences. While that manuscript is still being composed...Rhonda thought they should write a blog. (What was she THINKING?!) Lo and behold: The Daily Duranie was born.

4 comments

  1. Hi…you mentioned not renewing 'this year in the middle of a big world tour'. Do you mean 2011? The tour has been to the same places as usual; UK and North America. For fans outside these areas there's little poiint in joining up.

    Membership $ should be scaled to regions that get tours.

    I like the Katy's Kafes. Not so fussed on the board. Lots of cliques and folks pretending they have inside knowledge.

  2. With all due respect – did you not see or hear of the dates in Asia and Australia for next year? I did mean though that I didn't renew this past October, even though I know they are still in the middle of touring, regardless of where. They toured this year (2011), they are planning to tour next year (2012) in the aforementioned places with other dates coming as I understand it, therefore yes – that's a world tour, even if it's not as comprehensive as we all might prefer. I understand that they might not be coming to specifically your country, but let's not completely discount the places they *are* going beyond the usual. I know I was not expecting to see Australia or even Asia dates, to be honest. I appreciate and recognize your frustration though, I really do.

    I really think the only “exclusive” thing on DDM that's of interest to me is probably the Katy Kafe, yet even then when it comes down to dollars and cents it just wasn't enough to convince me to keep paying. Hate being that way, but in this day and age – I need more value. -R

  3. I was thinking back more about this year gone (2011) and the let down for South Africa (which I think on reflection was end of 2010 their dates got cancelled?) and some continental European dates that have not been rescheduled, or may not be (eg Netherlands I understand). Also Tel Aviv and Greece. I am probably missing a few.

    Yep, I know there's two dates for the vast region of Asia so far for 2012 and six dates in the Southern Hemisphere (Australia only). I understand there's another tour likely for North America in 2012 and some dates in Europe.

    I'm frustrated that DDM encouraged me to renew saying there was a world tour to come and named my country. JT specifically mentioned NZ also but there's no NZ date.

    I agree that DDM could offer more.

  4. Totally agree on all counts, and it IS frustrating. I'm just hoping to hear more for next year because that's all I can really do. I may end up kicking myself for not renewing at DDM, especially since because I do live in North America and they do tour here often, but I also firmly believe that since DDM doesn't tend to listen to ANY criticism or seem all that concerned about their customer service in general, the only thing I can do is speak with my purchasing power, or lack thereof. I choose not to buy, and until more people start getting smart and doing the same, they have no reason to complain because they are taking what they are being given. – R

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